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Customer Support AI
Ozone Support AI
A support agent that answers, resolves and escalates — grounded in your knowledge, not the open web.
Core features
- Multi-channel
- RAG grounded
- Sentiment routing
- Agent copilot
68% deflection
Autonomous resolution with graceful human handoff.
RAG-first grounding
Hallucination guardrails and citation-backed responses.
Live in a week
Point it at your docs and Zendesk history — it learns.
Use cases
SaaS support
E-commerce CS
Banking & insurance
Internal IT helpdesk
Integrations
ZendeskIntercomFreshdeskSalesforceNotionConfluenceSlackTeams
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Marketing Automation
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End-to-end automation across email, SMS, WhatsApp and paid — all optimized by a generative AI planner.
Process Automation
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Drag-and-drop AI workflow builder — connect apps, add LLM steps, deploy in minutes.
Get in touch
Let’s build something intelligent
Tell us about your idea. Our senior team will get back within 24 hours with a discovery plan and rough estimate.
contact@ozonexai.com
+91 6203009136
Pune